This Privacy Policy describes how Noryon ("we," "our," or "us") collects, uses, and protects your personal information when you use our services, including our AI automation solutions, website, and related services (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide to Us
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, company name, and job title
- Account Information: Username, password, and other account credentials
- Business Information: Company details, business requirements, and project specifications
- Communication Data: Messages, emails, and other communications you send to us
- Payment Information: Billing address and payment details (processed through secure third-party payment processors)
1.2 Information We Collect Automatically
When you use our Services, we may automatically collect certain information, including:
- Usage Data: How you interact with our Services, including pages visited, features used, and time spent
- Device Information: IP address, browser type, operating system, and device identifiers
- Log Data: Server logs, error reports, and performance data
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
1.3 Information from Third Parties
We may receive information about you from third-party sources, such as:
- Business partners and service providers
- Social media platforms (if you connect your accounts)
- Public databases and directories
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI automation services
- Communication: To respond to your inquiries, send service updates, and provide customer support
- Business Operations: To manage your account, process payments, and fulfill contractual obligations
- Marketing: To send you promotional materials, newsletters, and information about our services (with your consent where required)
- Analytics: To analyze usage patterns, improve our Services, and develop new features
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect against fraud, unauthorized access, and other security threats
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting and infrastructure providers
- Payment processors
- Email and communication services
- Analytics and data processing services
3.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.
3.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to certain processing activities
- Portability: Request transfer of your data to another service provider
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our Services.
We use cookies for the following purposes:
- Essential cookies required for the Services to function
- Analytics cookies to understand how users interact with our Services
- Marketing cookies to deliver relevant advertisements
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
12. Additional Information for Specific Jurisdictions
12.1 European Economic Area (EEA)
If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR). We process your personal information based on legitimate interests, contractual necessity, consent, or legal obligations. You have the right to lodge a complaint with your local data protection authority.
12.2 California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (if applicable).